Website support plans
Your website, looked after. So you never have to think about it.
Safe updates, a backup before every update, daily checks and a monthly report that shows it’s done. From $150 a month, with no lock-in.
- $150support plans from, per month
- Dailychecks for updates and problems
- Backupbefore every update
Why websites break
It’s not something you did. Websites need looking after.
A WordPress website is made of many parts, and each one gets updates all the time. Skip them and the site slowly gets easier to hack. Rush them and one bad update can take it offline. So we do it the careful way.
A backup first
Before any update, we back up your website’s database. If anything goes wrong, nothing is lost.
One update at a time
Plugins, theme and WordPress are updated one by one, never all at once.
Your pages checked after each one
Your homepage and key pages are checked straight after every update.
Put back if anything breaks
If a page stops working, the old version goes straight back, and your site keeps running.
Bigger changes tested first
Updates that are likely to cause trouble wait until we’ve checked them. Nothing is rushed.
See it for yourself
Every check and update, in one place.
Your portal has a Website care screen. It shows what’s waiting, when your last backup was taken and what we did on each visit. Each month you also get a short report on your calls, enquiries and Google results.
Support plans
Two plans. No lock-in.
Start with the care your website needs. Add help and review requests when you want more.
Basic support
$150 a month
For a website that just needs to stay safe and up to date.
- Safe updates to WordPress, plugins and theme
- A backup before every update
- Checked every day for updates and problems
- Website care screen in your portal
- Monthly report on calls, enquiries and Google
Recommended
Premium support
$300 a month
For businesses that want help on call and more Google reviews.
- Everything in Basic support
- Small changes and help when you need them
- Review requests: we ask your customers for Google reviews
- Ideas to keep your website fresh
- Your Google rankings watched
Every SEO plan includes website support. See the SEO plans.
Premium support
More Google reviews, without the awkward ask.
When you mark a job as finished, your customer gets a short, friendly email from your business asking for a Google review. It’s written like a person wrote it, and you can change every word.
Hosting, fixes & rescues
When something goes wrong, we fix it.
Help with the technical side, whether you’re on a plan or not.
Hosting, domains & SSL
Fast, secure hosting, domain registration and SSL set up properly.
Hacked-site clean-ups
We remove malware, secure the site and get it back online.
Moving providers
We move your site and email over from your old provider without losing anything.
Training
We show you how to make simple updates yourself, so you’re never stuck waiting.
Reviews
Trusted when it matters most.
Their approach to designing and building our website was both professional and efficient, ensuring a seamless transition from our previous provider. Beyond the initial development, their ongoing support has been outstanding.
Manfred VijarsGoogle review · March 2025
Chris helped remove a virus from our old website then update it so it was secure and not taken down by AUDA – thanks a lot!
ina kokaGoogle review · June 2025
I have used Chris to do all the web administration and linux jobs for my customers for years. He’s a pro with any linux, web and server side stuff – removed the virus off my own host for me as well as countless other fixes.
Jack ArchboldGoogle review
Chris have been a great help with our online website at Bathroom Products Are Us for a number of years. So, if you need anything regarding website, he is the man to help.
Randall MorrisonBathroom Products Are Us · Google review
Is there a lock-in contract?
No. Our monthly support and SEO plans have no lock-in, and you can cancel any time.
Do you support websites you didn’t build?
Yes. We regularly take over websites from other providers. We check yours first and tell you if anything needs fixing.
What happens if an update breaks something?
We take a backup before every update and check your pages straight after. If something breaks, the old version goes back and your site keeps working.
What’s the difference between the two plans?
Basic support keeps your website safe and up to date. Premium support adds small changes and help when you need them, plus review requests to get you more Google reviews.
Can you fix a hacked website?
Yes. We clean up hacked sites, remove malware, secure them and get them back online.
Can you host my website?
Yes. We look after hosting, domains and SSL, or work with your existing host.
Want your website looked after?
Call 0483 938 297 or send a message, and we’ll talk you through the plans.
Chris HarveyFounder · 20+ years in web development
Monday–Friday, 9am–6pm