Last updated: 14 October 2026
These terms apply when you use superuser.com.au or buy something from it. The site is run by Superuser Web Design, Brisbane, Queensland (“we”, “us”). By using the site, you agree to these terms.
1. Using this website
The information on this site is general. We work to keep it accurate and up to date, but prices and details can change. Please don’t use the site to break the law, send spam, or try to break into or slow down the site.
2. Quotes and website projects
Prices on this site are starting prices. Your project is covered by the written quote or agreement we send you. If that quote or agreement says something different from these terms, the quote or agreement applies.
3. Our content
The words, designs, images and code on this site belong to Superuser Web Design, or are used with permission. Client logos, screenshots and reviews belong to their owners and are shown with their permission. You may view and print pages for your own use. Please ask before copying or republishing anything.
4. Buying the book
What you get. Websites That Win and The Pattern Book are two PDF files. Your download links appear straight after you pay, and we email them to you.
Price and payment. Prices are in Australian dollars. Payment is handled by Stripe, and Stripe emails you a receipt.
Download links. The links work for one year, for up to 20 downloads of each file. If you need new links, reply to your order email.
What you can do with the books. The books are for you and your business. You can use the ideas, layouts and checklists in any website you make, including websites you make for clients. Please don’t share, resell or republish the files, or large parts of them.
Refunds. All sales are final. Because the books are an instant download, we don’t give refunds if you change your mind. Nothing in these terms takes away your rights under the Australian Consumer Law. If a file is faulty, won’t open or isn’t as described, we will fix it, replace it or refund you.
5. Links to other websites
This site links to other websites, such as our clients’ sites and Google. We don’t control them and aren’t responsible for their content.
6. Our responsibility
Under the Australian Consumer Law, you have guarantees that can’t be excluded, and nothing in these terms limits them. Apart from those guarantees, we aren’t responsible for loss that comes from relying on the general information on this site. Where the law allows us to limit what we must do for the book, we will replace the files or refund what you paid.
7. Privacy
Our Privacy Policy explains what information we collect and how we use it.
8. The law that applies
These terms are governed by the laws of Queensland, Australia.
9. Changes and contact
We may update these terms. The date at the top shows the latest version. Questions? Call 0483 938 297 or use our contact page.